Privacy Policy

Introduction

This Privacy Policy outlines our commitment to protecting your privacy and ensuring compliance with WhatsApp Business Platform policies. As a WhatsApp Business Solution Provider, we take our responsibilities seriously in handling your data and maintaining the trust you place in us.

Compliance with WhatsApp Business Platform

Our application strictly adheres to all WhatsApp Business Platform policies and guidelines. We are committed to:

• Maintaining the security and integrity of the WhatsApp Business Platform
• Following WhatsApp's messaging limits and quality guidelines
• Respecting user privacy and consent requirements
• Implementing proper user authentication and verification processes
• Maintaining accurate business information and contact details

Data Collection and Usage

We collect and process only the information necessary to provide our services through the WhatsApp Business Platform. This includes:

• Business account information and credentials
• Message templates and content
• Message delivery statistics and analytics
• Customer interaction data within permitted bounds

Security Measures

We implement robust security measures to protect your data and ensure compliance with WhatsApp's security requirements:

• End-to-end encryption for message transmission
• Secure storage of business credentials and sensitive data
• Regular security audits and updates
• Access controls and authentication mechanisms
• Monitoring for suspicious activities

Message Content and Quality

We ensure that all messages sent through our platform:

• Comply with WhatsApp's content policies
• Are free from spam, abuse, or prohibited content
• Respect user opt-out choices and messaging preferences
• Maintain high quality standards and relevance

User Rights and Controls

We respect and uphold user rights in accordance with WhatsApp's policies:

• Right to opt-out of messages
• Access to message history and interaction data
• Control over personal information sharing
• Ability to report issues or concerns

Updates and Changes

We may update this Privacy Policy to reflect changes in our practices or WhatsApp's requirements. Users will be notified of significant changes, and the latest version will always be available on our website.

Contact Information

For questions about this Privacy Policy or our practices, please contact our privacy team at:

• Email: privacy@loopa.com